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[personal profile] venta
Of interest only to LloydsTSB customers who use internet banking:

The internet banking interface has just been totally updated. I'm not sure yet whether I like it, but that may be largely unfamiliarity. However, one thing about it is Totally Bad And Wrong.

The bank statements are displayed most-recent-transation first. There is no way to display them most-recent-transation last.

This is (in my opinion :) such a totally boneheaded decision that I just rang their internet banking enquiry line to enquire where that option was, since I'd obviously missed it. Apparently, there really is no such option.

The design team are still working on the interface, and one of the options they're currently considering is adding the ability to configure whether you want your statements right way up, or stupid way up.

Displaying the statements most-recent-first is apparently in response to customer demand. Some people don't like the hard work of scrolling all the way down the page, or clicking on the "recent transactions". I'm assuming - possibly wrongly - that there are an equal number of customers who didn't bother contacting LloydsTSB to say "hey, we really like the right-way-up statements, keep 'em like that!"

If you are such a customer, I implore you to contact them and get the feature added. If people want their statements wrong way up, I support their right to have them. Just make it configurable. Please.

Due to another policy I don't quite understand, the only way to contact them about internet banking issues is by telephone (0800 0150158).

Date: 2010-07-26 01:31 pm (UTC)
From: [identity profile] ulfilias.livejournal.com
Awesome track by the Oysterband, even has distortion in it, however i feel you will now probably tell me its a trad folk song, with an arron jumper and penny whistle !

Date: 2010-07-26 02:45 pm (UTC)
From: [identity profile] venta.livejournal.com
I only knew it as a Billy Bragg song, and assumed it was one of his, but apparently it was written in 1975 by some chap called Leon Rosselson.

According to Wikipedia (http://en.wikipedia.org/wiki/Diggers%27_Song), anyway :)

Date: 2010-07-26 02:57 pm (UTC)
From: [identity profile] undyingking.livejournal.com
Ah, I guess that explains why it's lyrically a bit more involved than most Billy Bragg songs (which I had also assumed it was). He seems to have to work to get his tongue round all the words in a few places.

Date: 2010-07-26 03:04 pm (UTC)
From: [identity profile] ulfilias.livejournal.com
Its on the Album Shouting end of life. Seems its called The World Turned Upside Down. There are a few ropey live version on Utube, but i'd hunt the one off Shouting idealy

http://www.youtube.com/watch?v=Gart3kJPXao

Date: 2010-07-26 03:07 pm (UTC)
From: [identity profile] dr-bob.livejournal.com
Ooh, Leon Rosselson. He's a bit of a socialist activist-come-comic song writer. Wrote a rather sarcastic song about the censorship of Spycatcher by the Thatcher govt. And another about a young lady with a fetish for biting policemen. There are others more familiar with him than I am (eg [livejournal.com profile] verlaine iirc)

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