Monuments put from pen to paper

[venta]

Note for Americans: I live in the UK, where customer service is regarded as (at best) an optional extra.

Today I was in the card shop, Scribbler, buying a birthday card in rather a hurry.

Did I want a bag, asked the lady behind the counter.

No, but I would quite like the loan of a pen if she wouldn't mind.

She didn't mind. She asked if I wanted her to dispose of the card's plastic wrapping, and handed me my unwrapped card with a nice pen and a useful clipboard to provide a flat surface to write on. The clipboard even had an attached bit of paper for practice scribbling.

So hurrah! Well done Scribbler on High Holborn.

Comments

[bopeepsheep.livejournal.com]

Not that it helps today but years and years ago (20+) I worked in Athena and it was our policy to lend pens, dispose of wrapping*, and - here's the catch - offer to sell you a stamp as well. I suspect the last point drove the rest, but I know people appreciated it.

* Though a lot of our cards were not wrapped, if you remember the layout. Finding the matching envelopes took up a lot of our time.