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ventaAww. When large institutions try to engage with the modern world, it's quite cute.
This morning I rang the doctors' surgery. "Hello," I said, "I want to order a repeat prescription, which I think you now prefer me to do over email. How do I register for this service?"
The receptionist who'd answered ummed and erred for a bit. Then she ahhed. Then she asked me to wait a moment. Then she came back on the line and ummed a bit more, and asked me to hold again.
Eventually she came back on the line and asked: "Do you have a fax number?"
I said no, I didn't. She erred some more. Eventually, she took my phone number so she could call me back to explain the prodecure to me.
She just phoned back. I was braced for a fairly intricate registration process. It turns out that what I have to do is send them an email them stating which prescription I require.
She's now given me the "email number" and I'm all good to go.
This morning I rang the doctors' surgery. "Hello," I said, "I want to order a repeat prescription, which I think you now prefer me to do over email. How do I register for this service?"
The receptionist who'd answered ummed and erred for a bit. Then she ahhed. Then she asked me to wait a moment. Then she came back on the line and ummed a bit more, and asked me to hold again.
Eventually she came back on the line and asked: "Do you have a fax number?"
I said no, I didn't. She erred some more. Eventually, she took my phone number so she could call me back to explain the prodecure to me.
She just phoned back. I was braced for a fairly intricate registration process. It turns out that what I have to do is send them an email them stating which prescription I require.
She's now given me the "email number" and I'm all good to go.
