venta

Ring them up and demand another one - the phone book has the right no. listed on the OCitC page IIRC. I do think you're right about the 'leave it empty if you don't want it' bit - the people that empty them are supposed to turn them upside down or put them back in your garden or something, once they've emptied them, but they never do. I occasionally have to retrieve ours from three or four doors down (ours is marked with large numbers and a sticker, as was the one that disappeared), and once it wound up in the next cul-de-sac along, somehow. (DH happened on it the next day when he went round to see someone.)