A few months back they sent me a Final gas bill for my the house I moved out of a year ago. It was extremely late, and it was obviously incorrect, and shoudln't have been sent out to me at all. So I tried to phone British Gas to query it. Mistake.
I got into their hold system, got told to wait, and after a couple of 'bear with me' messages, the system hung up on me. So I repeated, several times, without success that day. And then the next day, and the next day. And the next week. And so on for *2* whole months, before I finally got to speak to someone, wh omanaged a feeble apoloy and said I didn't have to pay the bill. The bwmpm factor must have been fairly impressive, had I been bothered to work it out.
The phone bill will be fairly impressive too, when I get it. The calls to the British Gas switchboard will certainly come to many times the value of the gas bill I was querying. Of course, our phoneline is billed by none other than British Gas. It's all a big conspiracy.
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timeasmymeasure
no subject
Date: 2002-11-19 09:10 am (UTC)A few months back they sent me a Final gas bill for my the house I moved out of a year ago. It was extremely late, and it was obviously incorrect, and shoudln't have been sent out to me at all. So I tried to phone British Gas to query it. Mistake.
I got into their hold system, got told to wait, and after a couple of 'bear with me' messages, the system hung up on me. So I repeated, several times, without success that day. And then the next day, and the next day. And the next week. And so on for *2* whole months, before I finally got to speak to someone, wh omanaged a feeble apoloy and said I didn't have to pay the bill. The bwmpm factor must have been fairly impressive, had I been bothered to work it out.
The phone bill will be fairly impressive too, when I get it. The calls to the British Gas switchboard will certainly come to many times the value of the gas bill I was querying. Of course, our phoneline is billed by none other than British Gas. It's all a big conspiracy.