National Express have run our line into London for the last four years or so. And, sad news for venta, they've been unutterably sh1te throughout.
They seem to regard it as a point of pride not to update the screens or make announcements when trains are delayed / cancelled / changed. And the platform and train staff usually don't seem to know any more than you do.
And this isn't just in emergencies: at Ipswich there are six services every day which regularly appear on all the screens, boards etc but which have not actually run at all for the best part of a year. God knows how tourists cope.
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timeasmymeasure
no subject
Date: 2008-03-14 10:29 am (UTC)They seem to regard it as a point of pride not to update the screens or make announcements when trains are delayed / cancelled / changed. And the platform and train staff usually don't seem to know any more than you do.
And this isn't just in emergencies: at Ipswich there are six services every day which regularly appear on all the screens, boards etc but which have not actually run at all for the best part of a year. God knows how tourists cope.