In all fairness, I wouldn't really blame them for storm-damage to power lines. However, I do blame them for extremely poor peformance in passing on information. Presumably telling people whether or not their train exists[*] is not that different from telling them whether their bus exists.
[*] It turns out that my train is going straight through to Darlington. The man who told me I had to change at Doncaster was just plain wrong. My train is going to wait at Doncaster, but it doesn't require me to move from my seat in any way. It would also help if the PA system in the train didn't break up whenever they get to a critical part of the announcement. The comedy timing has been so perfect so far I'm verging on the belief it must be deliberate:
"Passengers travelling to Grantham, you were given the wrong information at Kings Cross. This train does not call there. You should get off at the next station and <crackle crackle> which will take you to Grantham. I repeat, get off at the next station and <dead silence> to get to Grantham."
I've also heard 3 different lists of stations we're calling at announced, and 3 different arrival times into Newcastle announced.
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timeasmymeasure
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Date: 2008-03-13 10:49 pm (UTC)[*] It turns out that my train is going straight through to Darlington. The man who told me I had to change at Doncaster was just plain wrong. My train is going to wait at Doncaster, but it doesn't require me to move from my seat in any way. It would also help if the PA system in the train didn't break up whenever they get to a critical part of the announcement. The comedy timing has been so perfect so far I'm verging on the belief it must be deliberate:
"Passengers travelling to Grantham, you were given the wrong information at Kings Cross. This train does not call there. You should get off at the next station and <crackle crackle> which will take you to Grantham. I repeat, get off at the next station and <dead silence> to get to Grantham."
I've also heard 3 different lists of stations we're calling at announced, and 3 different arrival times into Newcastle announced.