Yes, I have to admit the prospect of her sorting them alarmed me a bit.
I meant that, while it may have been reasonable of her to refuse to sort the books (having worked in a hot office, even non-physical work can be quite unpleasant), it's not appropriate to drag the customer into Border's inter-staff quarrels. I don't think.
If she'd just apologised and told me they were due to be re-sorted I'd have been quite happy. Actually, if she said that the aircon was currently on the blink and that the books would be re-sorted as soon as it was mended I would have thought that was also fine and would have sympathised. It was more the manner of the telling I was objecting to.
Incidentally, I'm interested in your opinion. Which is more useful for a bookshop: Oh Really all by themselves on a separate shelf (Blackwells' approach), or interspersed among the rest as topic dictates (what I believe Borders were aiming for). Ideally, I suppose you'd want both, but space probably prohibits that. Question also applies to other series - both shops had the ... for Dummies on a separate shelf, though in Borders they'd strayed a bit.
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timeasmymeasure
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Date: 2007-07-12 12:43 pm (UTC)I meant that, while it may have been reasonable of her to refuse to sort the books (having worked in a hot office, even non-physical work can be quite unpleasant), it's not appropriate to drag the customer into Border's inter-staff quarrels. I don't think.
If she'd just apologised and told me they were due to be re-sorted I'd have been quite happy. Actually, if she said that the aircon was currently on the blink and that the books would be re-sorted as soon as it was mended I would have thought that was also fine and would have sympathised. It was more the manner of the telling I was objecting to.
Incidentally, I'm interested in your opinion. Which is more useful for a bookshop: Oh Really all by themselves on a separate shelf (Blackwells' approach), or interspersed among the rest as topic dictates (what I believe Borders were aiming for). Ideally, I suppose you'd want both, but space probably prohibits that. Question also applies to other series - both shops had the ... for Dummies on a separate shelf, though in Borders they'd strayed a bit.