I just don't think this is an appropriate thing to say to a customer.
By this do you mean that it wasn't appropriate for her to refuse to sort the books, that it wasn't appropriate for her to tell you the truth, or that she was right to tell you the truth, but did so in the wrong way?
Assuming it was the truth, of course. Sounds like even if she had sorted the books she wouldn't necessarily have done a very good job.
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timeasmymeasure
no subject
Date: 2007-07-12 12:34 pm (UTC)By this do you mean that it wasn't appropriate for her to refuse to sort the books, that it wasn't appropriate for her to tell you the truth, or that she was right to tell you the truth, but did so in the wrong way?
Assuming it was the truth, of course. Sounds like even if she had sorted the books she wouldn't necessarily have done a very good job.