Monuments put from pen to paper
Dec. 19th, 2014 04:00 pmNote for Americans: I live in the UK, where customer service is regarded as (at best) an optional extra.
Today I was in the card shop, Scribbler, buying a birthday card in rather a hurry.
Did I want a bag, asked the lady behind the counter.
No, but I would quite like the loan of a pen if she wouldn't mind.
She didn't mind. She asked if I wanted her to dispose of the card's plastic wrapping, and handed me my unwrapped card with a nice pen and a useful clipboard to provide a flat surface to write on. The clipboard even had an attached bit of paper for practice scribbling.
So hurrah! Well done Scribbler on High Holborn.
Today I was in the card shop, Scribbler, buying a birthday card in rather a hurry.
Did I want a bag, asked the lady behind the counter.
No, but I would quite like the loan of a pen if she wouldn't mind.
She didn't mind. She asked if I wanted her to dispose of the card's plastic wrapping, and handed me my unwrapped card with a nice pen and a useful clipboard to provide a flat surface to write on. The clipboard even had an attached bit of paper for practice scribbling.
So hurrah! Well done Scribbler on High Holborn.