I think the key thing with this kind of letter is to work out in advance what you're hoping to achieve: do you want an apology, some sort of money back, or just to let off steam?
I need to work out a polite way of saying "I don't see why this should be made to be my problem".
If you're going for option three, of course, that text is fine as it stands, and I rather like it :-)
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timeasmymeasure
no subject
Date: 2004-08-10 02:54 am (UTC)I think the key thing with this kind of letter is to work out in advance what you're hoping to achieve: do you want an apology, some sort of money back, or just to let off steam?
If you're going for option three, of course, that text is fine as it stands, and I rather like it :-)